Reference

f70 Privacy Policy for India

At f70, we take the privacy of every account holder seriously — this policy explains exactly what data we collect when you use our platform, how we store…

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REACH PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how f70 handles your personal data, want to request a copy of what we hold, or need to flag an inaccuracy, our privacy support channels are open around the clock. Raise your query through any of the paths below and our team will respond within 48 hours with a clear resolution or acknowledgement.

Team online

Email Privacy Request

Send a detailed email to our privacy address at [email protected]. Include your registered account email and the nature of your request so we can locate your records and respond accurately within 48 hours.

Live Chat on f70.club

Open the live chat widget on f70.club and select 'Account & Privacy' from the topic menu. Our agents are available at all hours and can escalate data queries directly to the privacy team without delay.

In-Account Support Ticket

Log into your f70 account, navigate to Help, and raise a support ticket tagged 'Privacy'. Tickets are timestamped and tracked, giving you a reference number to follow your request through to completion.

DATA HANDLING STANDARDS

How f70 Protects and Manages Your Information

Our data practices are built around four principles: collect only what is necessary, store it securely, retain it only as long as required, and make it easy for…

Encrypted Data Storage

All personal data stored on f70 servers is encrypted using AES-256 at rest.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages are visited most.

Account Security Measures

Two-factor authentication is available for all accounts and we strongly encourage you to enable it.

Data Retention Period

We retain account data for the period required by applicable Indian financial regulations.

Your Right to Access Data

You may request a full export of the personal data we hold on your account at any time.

Requesting Corrections or Deletion

If any data we hold is inaccurate, you have the right to request a correction.

Your Privacy Questions Answered

The questions below address what we most commonly hear from account holders about data rights, cookie use and how to act on the rights this policy grants. If your question is not covered here, reach us through the support channels listed above and we will respond with a written answer specific to your situation.

We collect your name, email address, mobile number, date of birth and any payment identifiers you provide — such as a UPI handle or Paytm number. We also log device type, IP address and session activity for security and fraud-prevention purposes.

Payment method identifiers are stored in tokenised form only. We do not retain full UPI or PhonePe credentials; instead we hold a reference token that allows transaction matching without exposing your raw payment details to our internal systems.

Yes. Submit a data access request via email to [email protected] or through an in-account support ticket. We will compile and send a structured export of your personal data to your registered email address within 14 working days of receiving the request.

We retain account data for the minimum period required under applicable Indian financial and anti-fraud regulations. After that retention window expires, personal data is deleted or fully anonymised within 30 days, unless a legal hold prevents earlier deletion.

We do not sell your personal data. We share data only with service providers who process it on our behalf — such as payment gateways and identity-verification services — under strict contractual data-protection obligations that mirror the protections in this policy.

Raise a correction or deletion request through live chat, email or an in-account ticket. Corrections are made within 7 working days. Deletion requests are assessed against our legal retention duties; if deletion cannot proceed, we will explain the reason in writing.

We use session cookies to maintain your login and analytics cookies to measure page usage. Analytics cookies can be disabled in your browser settings at any time without affecting core platform functions such as deposits, game access or withdrawal processing.

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